National “book now” widgets sell a timestamp. We sell a same-day diagnostic from a family crew that actually lives on the Treasure Coast. That is why the website asks you to request service, not to pick a 15-minute calendar tile.
What happens after you submit
- The form posts to our lead inbox (Turnstile + rate limit). The shop gets a New Lead text.
- If you checked SMS consent (off by default), you get an automated dispatch text from our Twilio line — it says the request was received, not that a slot is reserved.
- A dispatcher or technician calls or texts
(772) 501-9870to confirm access, the appliance, and a real arrival window.
Paid landings put that form above the fold. The diagnostic wizard sits mid-page for people who want the error-code path first. Finishing the wizard prefills the same form. It does not create a second checkout.
Fees (unchanged)
- $75 in-home diagnostic, credited 100% toward approved same-visit repair.
- $35 second appliance, same stop.
- Pay on-site. 90-day parts and labor on completed repairs.
Request service · Age finder · Error codes · Call (772) 501-9870.
FAQ · Family-owned Port St. Lucie
Frequently Asked Questions About How to request appliance repair in Port St. Lucie
Did I just book an appointment?
No. Submitting the form or finishing a diagnostic wizard creates a service request. A local dispatcher or technician follows up to confirm a window. The confirmation SMS is an automated dispatch text, not a reserved slot.
Do I pay online?
No. Pay on-site after the diagnostic and any approved repair. The $75 diagnostic is credited 100% toward that repair; a second appliance is $35.
What if I came from a Google or Facebook ad?
Use the form at the top of the landing page, or call (772) 501-9870. The mid-page wizard is optional research. Completing the wizard is not the conversion — submitting the form or tapping the call button is.